FREQUENTLY ASKED QUESTIONS

Website Troubleshooting

PowerTeacher Troubleshooting

Promethean/ACTIVStudio Troubleshooting

E-mail Your Help Questions To support@cec.edu.bs


My webpage cannot be displayed

My webpage is not loading properly.


How do I log in to PowerTeacher/PowerSchool?

I forget my PowerTeacher/PowerSchool Password.

I am having trouble dowloading the Promethean/ACTIVStudio Flipcharts.


If your page cannot be displayed, try these suggestions:

1) Check your Internet Connection or Network Plug.

2) Check website address: http://cboe.cec.edu.bs


If your page is not loading properly, try these suggestions:

1) Download Adobe Flash Players

2) Download Java Platform

3) Download Internet Browser-Mozilla Firefox


I need help logging into PowerTeacher/PowerSchool from this website.

1) Go to the Menu Bar at the top of the page.

2) Click the button "POWERSCHOOL"

3) Scroll down to the bottom of the page and click the portal that pertains to you.


What do I do if I forget my username and password?

1) Please check with the PowerTeacher/PowerSchool School Administrator for assistance.

2) Click the button "POWERSCHOOL"


If you are having trouble downloading the Promethean/ACTIVStudio Flipcharts:

Make sure that the Promethean/ACTIVStudio Software is installed on your computer before attempting to download flipcharts.



ANY CONCERNS OR JUST NEED ASSISTANCE, E-MAIL ME AT SUPPORT@CEC.EDU.BS or LBETHEL@CEC.EDU.BS


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